Ratings, Reviews & Cancellation Reasons

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This template provides what we call a "Customer Lens Overview".

It gives you a comprehensive view on your user's feedback, from ratings and reviews all the way to cancellation reasons (for apps that sell subscriptions).

We breakdown your stats by App, Country, Language and App Version so you understand how's your product performing at every level.

Dimensions used

  • Country
  • App Version
  • Language
  • Review Text
  • Developer Reply Rext
  • Subscription Plan
  • Cancellation Reason
  • Date
  • App


  • Start Rating (total)
  • Start Rating (average)

Required Connectors

App Store Connect

Google Play Console

About this template

Created by

Rômulo Gomes

First published on
June 10, 2022
Updated on
January 3, 2024


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